The absence of a robust workplace transition process creates a lot of ambiguity and uncertainty for both the new team member and their manager. In the situation when there is not sufficient time for a handover between the exiting and new team members can create an array of performance issues. As managers are accountable for the performance of their team, this is a time where the manager can feel particularly vulnerable. The new team member will go through a period of learning by failure.
Using Activate™ managers can oversee and control an effective handover process from start to finish:
- Each handover framework is tailored by management, so that you can ensure staff handovers are relevant to
the employee’s job position; - A flexible system gives managers power to change the flow of knowledge and information to where it will be most effective;
- Management review and approval features provide a structured approach to capturing critical knowledge quickly.
Activate™ puts managers in control of organisational issues and challenges experienced during transitions, avoiding inadequate handover which can lead to:
- Financial loss;
- Damaged reputation;
- Compliance issues, and;
- Operational inefficiency.
Activate™ will provide team members with the knowledge they need to protect and improve your business, therefore mitigating risks in critical positions by:
- Periodically updating their knowledge bank to ensure that any sudden departure does not result in disaster.
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